Processing Time:
Orders are typically processed within 1-2 business days. During peak times or sales, processing may take up to 3 business days.
Shipping Options:
Standard Shipping: 10-12 business days.
Express Shipping: 2-3 business days.
Tracking Information:
Once your order is shipped, you will receive a confirmation email with tracking details to monitor your package’s progress.
Shipping Costs:
Shipping fees are calculated at checkout based on the destination and shipping method selected.
International Shipping:
We offer international shipping to select countries. Delivery times and costs vary by location. Customs duties or additional taxes may apply and are the responsibility of the recipient.
Eligibility:
Items must be returned for exchange within 7 days of purchase in their original, unworn condition with tags attached.
Return Process:
Contact our Customer Care team at vmsocials.smm@gmail.com to initiate your exchange.
Pack the items securely in their original packaging and include the return authorization number provided by our team.
Ship the items back to us using a trackable courier service. Return shipping fees are the responsibility of the customer.
Exchanges:
We will process exchanges for the same item in a different size, subject to availability. If the requested item is unavailable, we will issue store credit.
Store credit:
Once we receive and inspect the returned items, store credit will be processed to the original payment method within 7-10 business days.
You can reach our customer service team via email at vmsocials.smm@gmail.com
We accept returns for exchange within 7 days of purchase, provided the items are unused, with tags attached, and in their original condition.
Once your order is shipped, you’ll receive a tracking number via email to monitor its delivery status.
Some of our items are limited edition and may not be restocked, but we encourage you to sign up for notifications on the product page to stay updated.
